Electrical and mixed heated towel rail radiators
General conditions of sale
The sale of Scirocco H products is governed exclusively by
these general terms and conditions. For anything not
explicitly stated herein, Italian Civil Code sales regulations
shall apply. The illustrations in the catalogue are a re
presentation of each item, but do not constitute a
guarantee of faithful performance. The colours shown in the
Scirocco H Colourbook may not correspond exactly with
those of the product received due to different surface
applications. Scirocco H reserves the right to make both
technical and aesthetic changes without notice, as well as
proceed to the elimination of individual items or complete
sets. Indicated details, measurements, and weights are
intended to be approximate. Each radiator owns the
peculiarity of being produced according to craftsmanship
principles. These features should not be considered
defects but rather qualities that emphasize the product’s
values as unique, authentic and personalized,to experience
it in all its naturalness. By placing the order, the following
conditions of sale are intended to be accepted in full.
Any condition of sale, warranty, and statement is to be
deemed binding only if undersigned by the Company.
ORDER CONFIRMATION, CHANGES TO THE ORDER
AND APPROVAL
The special terms (quantity, price, payment terms, etc.)
of the individual orders will be those specified in the
individual order confirmations sent by Scirocco H. Any
changes, additions, exceptions, and/or cancellations must
be exclusively agreed in writing and must be expressly
accepted by Scirocco H. Any modification or cancellation
of the order must be communicated within 24 hours
following the transmission of the order confirmation sent by
Scirocco H. Any change requests received 24 hours after
sending the order confirmation will be subject to a 20%
surcharge on the list price. After 48 hours the order will be
processed as per the order confirmation sent; this means
it will no longer be possible to change or cancel the order.
Furthermore, these general conditions of sale will prevail on
any other condition or covenant provided by the Customer.
PRICES AND PAYMENTS
The prices of the products are indicated in the order
confirmation and, unless otherwise specified, are in euros,
excluding VAT. Prices do not include customs duties,
levies, export taxes and other charges. The prices in our
price lists are subject to changes and are not binding
without confirmation by Scirocco H. The prices and the
terms of payment are those indicated in the order
confirmation by Scirocco H and, if made by representatives
and/or distributors, are only binding after confirmation and
acceptance by the Seller Company. The payment terms
specified in the invoice are mandatory: any change that
has not been previously and expressly agreed upon will
be rejected. Delayed payment of supplies will give rise to
interests under the agreed terms and the right of Scirocco H
to suspend deliveries and any orders already accepted. It
should be noted that no payment shall be deferred in the
event of a dispute, any credit notes not yet issued or claims
not recognised by Scirocco H. Scirocco H also reserves
the discretional right to change the payment terms already
agreed upon and accepted by the Parties relating to one
or more orders already confirmed by the Seller Company
in case of default in the payments by the Customer.
TERMINATION
Scirocco H can, at any time, terminate the contract of sale
and interrupt delivery of the goods without any penalty
and/or compensation, nor any obligation to refund advance
payments already received in case of protests,launching
of ordinary and/or bankruptcy monitory procedures,
including extrajudicial, at the charge of the Customer,
as well as in the event of serious or repeated arrearage.
DELIVERY AND TRANSPORT
Scirocco H undertakes to respect the week when the
product will be available indicated on the order confirmation
but cannot guarantee it. Claims for compensation relating to
breach of the terms cannot be taken into consideration; in
the event of force majeure (strikes, riots, accidents, natural
disasters, etc.), Scirocco H reserves the right to chose the
measures to be taken. Shipments are made ex-works. The
goods always travel at the risk and peril of the Customer
even if sold FOB. In the absence of clear and unambiguous
provisions in this regard, the Seller Company will assign
the goods to its carriers deemed appropriate, without any
whatsoever liability. Scirocco H is deemed relieved from any
liability in case of missing and damaged items. The Seller
Company is not liable for damages occurred to goods
during transport, since these must be disputed to the
carrier; the shipping document must bear signature subject
to control that needs to be specific, thus showing the
discovered anomaly, since the general reserve relieves the
carrier from any liability. Furthermore, the claim must be received
within and not later than 8 days from unloading of the goods.
In case of non-collection or if it is impossible to deliver the
products, in the event that they remain in storage at the carrier
or at the Scirocco H warehouse, the Customer, in addition to
the value of the supply, will be required to pay an amount of
10.00 euros for each day of storage, to cover for storage
and administrative costs, in addition to any expenses
charged by the carrier.
SHIPPING
Shipments are EXW Gattico-Veruno.
• Deliveries to a warehouse in Italy are made FRANCO plus
20.00 euros transport freights to be charged for shipment
with taxable amounts less than or equal to 200.00 euros.
• Deliveries to a warehouse in Italy for shipment with
taxable amounts exceeding 200.00 euros are free of charge.
General notes
LIABILITIES FOR FAULTS AND/OR DEFECTS OF THE
PRODUCT
All production items of Scirocco H are thoroughly inspected
and tested. Liability of the Seller Company on the quality
of the materials is limited, subject to the authorization of
Scirocco H, to accept the return of parts found to be
defective to arrange for their replacement, without being
liable to pay any compensation. In addition, Scirocco H
cannot accept any liability in the event that the materials
supplied by the Seller Company prove tampered with.
For direct or indirect damage caused by the installation of
defective material, compensation of any type is excluded.
CLAIMS
Claims are valid if made within 8 days of receipt of goods
subject to written notice.
RETURNS
Goods returned by Customers, must always be anyhow
authorized in writing by Scirocco H. Authorised returns
following wrong ordering will be subject to a charge of 20% of
the value of the returned goods due to management costs.
The returns previously authorized must arrive at the Seller
Company’s Gattico warehouse. Credit for returned goods
will be drawn up when the Scirocco H warehouse will have
taken charge of the goods and after their related checking.
Damage to the products and the packaging will be charged.
Returns without authorization will be returned to sender.
WARRANTY
Scirocco H guarantees brand new radiators within the terms
and for the period of time established by Italian law. Radiators
that have become unusable during this period due to
obvious material or manufacturing defects will be, at the
discretion of Scirocco H, repaired or replaced free of charge,
ex warehouse; such rights will be granted as long as
Scirocco H is immediately informed in writing about
any defects found during the warranty period so as to
determine the causes. Scirocco H warranties do not cover
any faults or malfunctions as a result of installation or main-
tenance not carried out as per instructions, excessive
force, improper storage, irregular handling and modifications.
Repairs carried out by third parties, without the written
consent of SCIROCCO H, exempt the latter from any
claims under the aforementioned warranty liability. The
SCIROCCO H warranty only covers the costs of collecting
and returning the radiator and does not cover the costs
of uninstalling and installing it. Nothing is acknowledged
by the Seller Company for any direct damages to
installations of the Customer. The warranty is valid only
if the following conditions are met:
• the installation must be carried out in compliance with
the regulations, and utmost care must be taken to avoid
damage to the radiator thereof;
• the fluid allowed into the radiators is exclusively water,
treated according to the UNI CTI 8065 Standard, with
a maximum operating pressure of 5 bars, except where
otherwise indicated;
• that the circuit is free from residues of metal, calamine,
grease and that there are no gases;
• for electric heaters, resistances and liquid must be used,
supplied only by Scirocco H;
• radiators cannot in any way be subjected to stresses
and conditions of use that are beyond their heating nature;
• the design of the installation must ensure a flow of water
at a suitable temperature so that the heat output is fully
distributed;
• accessories must be exclusively original by Scirocco H;
• the installations must be sealed: an open expansion tank
is not allowed;
• before and after final use, the radiator must be protected
from shocks, moisture, bad weather and corrosion;
• the Customer has used the product in accordance with
the correct instructions and technical procedures.
The warranty is void if:
• after the first filling the radiators are left without water
and emptied periodically thus causing the risk of pitting
corrosion of the radiator and are not equipped with
proper earthing;
• products are positioned above bathtubs, inside showers,
Turkish baths, saunas, close to swimming pools or in
any other place with very high humidity conditions, except
for stainless steel models;
• repairs are carried out by third parties without the written
consent by Scirocco H;
• external cleaning is carried out by abrasive or chemically
aggressive products of any kind, a soft cloth moistened
with water being sufficient;
• radiators are installed notwithstanding aesthetic defects;
• radiators are installed near toilets or urinals;
• in the event of a dispute on the existence of the fault
and/or defect, the Customer has not kept the fault
product and/or defective for its checking.
COMPETENT COURT
For any dispute on the interpretation and/or execution of the
contract of sale, the Parties determine and expressly accept
the exclusive jurisdiction of the Court of Novara, Italy. This
contract of sale is also governed exclusively by Italian law.
AUTHORISATION TO USE PHOTOGRAPHIC IMAGES
AND TO USE THE REGISTERED TRADEMARK
The use of the Scirocco H Srl trademark, of the photographic
images, even partial, of Scirocco H Srl products or that in
any case accurately and faithfully reproduce Scirocco H
Srl trademarked products on the websites owned and/or
managed by Customers, is allowed only upon issuance of
a release/authorisation for publication (by signing a separate
form). In the absence of an agreement to this effect that
authorises the Customer, the images and the trademark
attributable to Scirocco H srl cannot be advertised and/or used.
TREATMENT OF PERSONAL DATA
Leg. Decree 196/2003 - The Customer authorizes
Scirocco H to the treatment, communication, and distribution
of personal data for all contract-legal needs/requirements,
as well as to enable a more effective management of
contractual-commercial relations, including technical-
advertising updates. The data may be processed in written
form, paper support, magnetic, electronic or web installation
formats. The Customer is responsible for all the identification
data provided to Scirocco H: Company name, registered
office, Tax Code No., VAT No., and whatever else specifically
required in the field of the legislation in force.
GUIDELINES
The radiators must be installed by qualified personnel in
a workmanlike manner. The Scirocco H radiators are
designed and manufactured to have minimal risk of harm
to people by shock; nevertheless, the elementary safety
conditions must anyhow be met to prevent injury to
people and/or things. In the case of children and disabled,
special precautions must be followed with express regard
to the maximum operating temperature of the installation.
INSTALLATION
• Before installing the new radiator ensure that the piping
of the heating installation is clean. Impurities may obstruct
the proper flow of water in the valves and holders,
drastically reducing the thermal efficiency.
• The vent valve supplied must be installed making sure
it is not closed with too much force: use a tightening
torque of 10 mm.
• The exhaust valve, the valve and the holder must be
installed by using Teflon or hemp in the special thread
connection.
• Fill the radiator slowly to allow elimination of the air in
the radiator from the special vent valve. For a new
installation, this operation will be repeated for at least
three times, in a period of two to three days apart.
• Our radiators are not designed to operate with steam
installations.
• Any obstacle to convective air flows such as radiator
cover, shelves and niches reduce emission of thermal power.
• The supports have a natural function of supporting
the weight of the radiator alone and not absorbing
involuntary knocks that can occur. In this case, you are
advised to position the radiator away from possible risks.
POSSIBLE PROBLEMS
The most frequent causes that do not heat a radiator could
be the following:
• Thermal power is insufficient to heat the room where it is
installed, or the water temperature is too low.
• The piping of the heating installation is not sized correctly.
• The distribution pump of the installation must be properly
adjusted to avoid a too low yield in some areas of the radiator.
• The radiator may have an accumulation of air within it that
needs to be vented through the exhaust valve on the radiator.
• The main thermostat is exposed to large external heat
sources, which lead it to reach the desired temperature
and for this reason the radiators in the other rooms
do not eat up.
• The water temperature is too low.
• There are impurities within the installation, which have
been deposited in the valve body. Impurities reduce
considerably the water flow and consequently the
production of heat.
• The radiator heats up only partially. The radiator is
oversized; consequently, the environment reaches
the temperature set before it has reached a uniform
temperature across its entire surface.
In some situations, the radiator appears to be the terminal
of noise diffusion, which mostly does not depend from the
latter. The radiator becomes the resonance chamber of
noises originating from the installation, which are caused
by rubbing of the piping, the installations in the walls,
or within the floors. Other noises may be caused by an
incorrect connection of the valve and holder (inverted), or
by an excessive water flow at the level of the valve due to
excessive pressure, or there is tension in the installation.
TIPS
Use of strong and/or abrasive acids is not recommended
since they may damage the painted and/or chromed
surface of the radiator. The operation of periodic venting
of air, accumulated inside the radiators, or of the heating
installations, is also recommended. This operation causes
elimination of all the air that normally is formed during
operation of the heating installation, thus avoiding the
formation of rust.
Depending on the degree of IP protection indicated on the heating element, the electrical radiator will be installed, exclusively
under the responsibility of the installer, in an area complying with the regulations in force in the Country where it is operated.
An installation in a wrong area could lead to consequences of use the liability of which, obviously, cannot be attributed
to Scirocco H. The installer must also comply, on penalty of invalidating the warranty, with the general standards for electrical
and mixed heated towel rail radiators contained in the package. The heating elements cannot be connected electrically unless
appropriately inserted in the piece surrounded by liquid; otherwise, they can lead to hazardous temperatures, the intervention
of an internal thermal fuse becomes useless, and it cannot be replaced under warranty. In the electrical and mixed pieces,
the heating elements must always be placed in the lower part of the radiator.
-The electric towel heater works using an electrical resistor immersed in liquid inside it.
Correct use gives a maximum reachable temperature of 75°C to a minimum temperature
of 50°C. Within this range, the resistor modulates its power without being influenced by
the surrounding temperature.Given the natural circulation of the fluid activated in this process,
in the first horizontal tubes on the lower part, the temperature is considerably lower.
-Pursuant to standard CEI EN 60335-2, to avoid hazards for children, the electrical
appliance should be installed so the lower heated grid is at least 600 mm off the ground.
Electrical and mixed heated towel rail radiators
Electrical
CHARACTERISTICS
INSTALLATION
USE
CERTIFICATIONS
Mixed
CHARACTERISTICS
INSTALLATION
USE
WARNING
PRICE
The electrical heated towel rail radiators are supplied complete of heating element, filled with antifreeze glycol liquid (resistant up to -7 °C) and
sealed. The heating element is mounted at the bottom on the right hand side. Upon request, it is possible to install it on the left hand side.
Therefore, it will be simply necessary to install the electrical heated towel rail radiator on the wall with the supplied
brackets and carry out the electrical connection to obtain the heating. No hydraulic installation is then required.
We remind that only the installer is responsible for meeting the installation standards in force in the Country where it is operated.
To obtain the heating, it will be necessary to insert the plug in the electrical outlet.
The electrical products sold by Scirocco H meet the following regulations (necessary for the CE marking):
- EN 60335-1
- EN 60335-2-43
- EN 60335-2-30
and are in compliance with the European Directive on restriction of use of hazardous substances (RoHS Directive).
To obtain a mixed heated towel rail radiator, it will be necessary to order: the hydraulic heated towel rail radiator,
the valve and holder for mixed operation (pg 124), and the heating element (pg 124).
The kit for the mixed radiator is not applicable for side wall installation.
The installer must carry out mounting of the hydraulic connection with the heating installation and the electrical connections.
The user can take advantage of the thermal heating when the boiler is on;
he can then heat the radiator through the heating element when the boiler is off.
With the electrical heating, make sure that there is water inside the installation. Close the hydraulic valve to avoid dissipating
heat in the installation, and it will be absolutely necessary to leave the holder normally open to avoid dangerous overpressures
during the heating stage that could lead to collapse of the radiator.
To make the price of the mixed heated towel rail radiator, it is necessary to sum the amount of the hydraulic heated towel rail
radiator to that of the valve, to that of the holder for mixed operation (pg 124) and that of the heating element (pg 124).
Upon request, it is possible to add the thermostat (pg 124).
Positioning of the heating elements
Positioning of the heated towel rails
electrical or mixed/iec standards
VOLUME 1
No electrical equipment
VOLUME 2
Electrical equipment operating with Class
2 heating element (double insulation),
available upon request
VOLUME 3
Electrical equipment operating with Class 1
heating element supplied as standard
VOLUME 3
60 cm
VOLUME 2
60 cm
136 technical details
sale conditions 137
VOLUME 1
60 cm
