PRODUCT CARE

CONTENTS AND TERMS

RECOMMENDATIONS OFTHEFACTORYGUARANTEE

GENERAL TERMS

ANDCONDITIONSOFSALE

PRODUCT CARE RECOMm.ENDATIONS

Proper regular care and upkeep is necessary

to ensure the continued high quality of Mamoli

taps. Our recomm.endations:

• always dry the tap fittings with a soft cloth

or chamois to prevent the formation of calcium

deposits

• use a neutral liquid soap diluted in water for

cleaning

• never use liquid detergents that contain

abrasive substances, such as vinegar, amm.

onium, acetone, bleach, domestic cleaning acids

or certain disinfectants. Products like these

should not even be used for cleaning the sanitary

fixtures in the vicinity of the installed tap.

RECOMm.ENDATIONS FOR MAINTENANCE

Decalcification: calcium and dirt buildup in the

aerator filters may be removed by disassembling

the aerator, imm.ersing it in diluted vinegar

(maximum concentration of 105 at 20°) and

allowing it to soak for several hours. Afterwards,

wash it with soap and water and rinse.

Spare parts: we recomm.end using original

Mamoli parts only, available through authorized

retailers.

Mamoli Robinetteria S.p.A. guarantees final

users against manufacturing defects in the

products found on its price list pursuant to and

in accordance with the following terms and

conditions.

• 5-year guarantee from the date of purchase

for casting and/or porosity defects, unless

attributable to improper maintenance by the

user. See the product care recomm.endations

indicated below.

• 5-year guarantee from the date of

purchase for chroming defects, unless they are

attributable to improper maintenance by the

user. See the product care recomm.endations

indicated below.

• 5-year guarantee from the date of purchase

for defects related to the functioning of

cartridges and thermo-static elements

• 2-year guarantee from the date of purchase

for defects related to the functioning of gaskets,

o-rings or the comm.and components of

electronic and time-delay taps.

The guarantee only becomes applicable upon

presentation of the original guarantee voucher

(included in every package), which must bear the

retailer’s stamp indicating the date of purchase

and be accompanied by the receipt or some

other proof-of-purchase document. Moreover,

the guarantee is only applicable if Mamoli

receives notification within twenty days of when

the functional defect is first discovered, and it

may only be activated within six months after

notification has been received.

The guarantee does not apply to cases in which

defective operating is attributable to post-

purchase events that are in no way attributable

to Mamoli, such as:

• improper installation of the product

• performance of repairs or maintenance by

unauthorized personnel

• malfunctions attributable to shortcomings or

defects in the system that the Mamoli products

were connected to

• deterioration of non-chrome finishing whose

duration is dependent on user upkeep and

maintenance

• deterioration of the tap or parts of the tap

that is dependent on water quality (e.g., presence

of calcium).

If the product is defective and the warranty is

applicable, Mamoli shall make the final decision

about whether to replace or repair the product

or non-conforming parts thereof or to refund the

purchase price.

The present conventional guarantee relieves

Mamoli of any and all liability for its products

and in particular any liability for any direct

or indirect damage derived from variations

in the products themselves. Mamoli accepts

responsibility for the safety of its products

pursuant to the current laws on manufacturer

liability.

The present guarantee does not apply to

present or future products that have been

explicitly associated with a separate and distinct

guarantee.

ORDERS

• The sale of Mamoli products is understood

to be executed under the general terms and

conditions indicated herein, which the customer

accepts in full upon conferment of the order.

Any of the customer’s general conditions of

purchase that contradict or deviate from those

reported in the present document are not

deemed applicable, unless explicitly authorized

and signed by the Company. Any waivers of the

present general conditions that might come to

be agreed upon in regard to single orders shall

apply to those orders only, and may not be held

applicable to subsequent orders except upon

explicit agreement.

• However it is conferred, the validity of any

and all orders is dependent Mamoli’s acceptance

by means of a regular order confirmation.

• All of our direct and indirect offers are

understood to represent non-binding proposals

by this Company.

PRICES

• The prices that apply shall be those on the

Company’s price list that are in effect as of the

date of delivery. In the absence of a list price,

the price applied shall be the price generally

applied for products of the same type as of

the time of delivery. The prices (VAT excluded)

are understood to apply for goods cleared

upon departure from our Lacchiarella facility

(EXW). Quoted prices are not considered binding

for subsequent orders from this Company.

Prices other than those on the price list are

only applicable when agreed upon in writing or

acknowledged in the bill.

DELIVERY

• The terms for delivery indicated in the order

confirmation are understood to be indicative and

non-binding, since they are always subject to

actual availability. Mamoli’s failure to observe

the indicated delivery terms shall not entitle the

customer to cancel the order, defer payment or

claim indemnification, compensation, penalties

or damages in kind. The Company reserves

the right to divide the order into multiple

deliveries as dictated by product availability.

Customers who request specific delivery terms

are responsible for comm.unicating them in

explicit written form, subject to approval by the

Company.

• Goods shall be considered delivered once

clear of the factory (EXW) and, regardless of

any other agreements on shipping or related

costs, always ship at the consignee’s risk once

turned over to the first carrier. Any customer

requests or notifications in regard to the above

or in case of delays or misunderstandings must

be addressed directly to the shipper. The buyer

must perform the verification of goods at the

time of delivery and any complaints in this

regard shall not be taken into consideration

unless conveyed by registered mail with return

receipt within eight days.

PAYMENTS

• Payment of the purchase price and any

other amounts due from the customer must

be completed in accordance with the terms

indicated in the bill, by electronic transfer

(bank transfer) of the amounts or RIBA in legal

currency on the Company’s current account

or at its registered office. Late payments will

be charged moratory interest (L.D. 231/2002)

starting on the expiration date indicated in the

bill, in addition to outstanding expenses. The

company retains the right to issue sight drafts

to cover outstanding bills without the customer

raising objections in kind. The customer will

also be charged for any expenses related

to the acquisition and issuance of title and

bankings. The issue of drafts and the approval

of bills or checks payable in other markets is an

exclusive concession granted to the customer

and may never constitute an exception to the

specifications above, in the sense that payments

are only considered valid and liberating when

executed at the indicated bank or at our

registered office. Lastly, we reserve the right to

suspend deliveries or cancel orders that have

already been approved whenever payment is

not made in accordance with agreed terms.

Contestations of any kind do not in any way

entail the right to defer or suspend payment.

COMPLAINTS

• The Company reserves the right to make

technical changes to product specifications

and to change or terminate specific models.

Illustrations in the catalogues and brochures

are intended for purposes of demonstrating

and representing individual items and are

not, therefore, subject to the requirement of

faithful depiction. The details, measurements

and weights portrayed should be considered

approximate. Should the customer need to be

able to rely on precise details, measurements

and weights, these requirements must be

brought explicitly to the attention of the

Company, which reserves the right to evaluate

the needs required, at the time of ordering.

RESPONSIBILITY

• All Mamoli products are subjected to

quality controls and inspections to check for

conformity prior to being made available for

purchase. Errors or defects in manufacturing

will be acknowledged in accordance with the

current guarantee conditions. Mamoli reserves

the right to refuse to receive returned goods for

returns that the Company has not authorized

in advance, and returned goods will need to

arrive to the manufacturing site of Lacchiarella

clear of expenses. Mamoli is also free of each

and every form of responsibility for any and

all consequences deriving from the improper

use or incorrect installation of its products

and shall not be charged for any of the labor

required to replace defective items or asked for

compensation for direct or indirect damages,

whether already suffered or in progress.

• Declarations, comm.itments or guarantees of

in kind that are taken on by our employees,

agents or representatives have no value and

are not recognized by the Company unless

attributable to these general terms and

conditions of sale or other documents bearing

the company’s official signature.

CUSTOMER INFORMATION

• The customer bears responsibility for all of

the identification information that is provided,

including: Corporate Name, Registered Office,

Tax ID Code, VAT ID Code and any other data

that is specifically requested by law.

JURISDICTION AND APPLICABLE LAW

• The Court of Milan is the only court with

jurisdiction for any and all disputes, even when

orders are remitted somewhere else. The sale

is governed by Italian law.

This catalogue nullifies and replaces all earlier

versions.

54

55